My rank is gone

[PapaaaaaTia]

Im not sure if this is supposed to be in bug reports but my mysticfox rank(for creative) has literally gone, so i was wondering if someone could sort that out
thank you
ign: PapaaaaaTia

 

[Shafiq]

Creative got updated to the latest version, Create a donation support ticket with your transaction ID
https://www.mcfoxcraft.com/support/customer-support.3/select
/closed