It wont let me rank up from Skyfox.

[kxiqio]

I bought a rank through the game. I want to rank up to shadowfox. I tried adding it to my cart and it says i dont have the required packages needed.

 

[SilverFawkes]

Hey, I'm sorry about the inconvenience on that. :c
I'm going to close this currently since I just cleared it up for you in game, so there's no confusion from other staff members.
(Skyfox rank was obtained from a voucher which currently does not link up with the store, meaning purchasing rankups does not work)
Thank you for putting in a post about it though!
~SilverFawkes